新的社区服务模式–案例跟踪

在社区层面上,公共卫生和社会服务有很多空白点,因为没有有效的衔接,很多资源没有得到充分的利用,其结果也就是社区成员没有得到应有的服务。我们就是希望能够改变这一现状,通过社区组织深入社区,了解社区成员的需求,除了提供直接的支持,更重要的是把现有的资源调动起来。这就是下面县政府公共卫生部门新闻稿中提到的综合性社区服务模式。实际上,综合性还不足以描述我们的愿景,还需要加上主动,创造性思维和以人为本的原则。OCC愿意和全社区一道闯出一片新的天地,不仅仅更好服务于我们自己的社区,也为其他社区提供可以借鉴的经验。

从空调设备到戒烟服务,俄勒冈华人协会关注客户的整体健康

俄勒冈华人联盟(OCC)充分发挥与烟草控制和预防计划(TCPP)以及俄勒冈人力资源部(ODHS)的合作伙伴关系,帮助改善社区的健康和福祉。

在为客户家中安装由ODHS提供的空调设备时,OCC义工还发现了其他需求:在访问了一家人后,他们提供了由俄勒冈卫生管理局和蒙特诺玛县资助的戒烟服务。他们还帮助这家庭联系到租金援助和多年前中风的家庭成员的康复服务。

多个资金来源使这种综合性的服务模式成为可能。正如OCC董事会主席兆洪成所解释的那样:“来自各种资助的资金紧密结合在一起,对个人甚至整个家庭产生了转变性的影响。”

由于他们与社区建立的关系,像OCC这样的社区组织(CBOs)处于解决社会健康决定根本原因和帮助人们获得所需护理和资源的有利位置。

TCPP社区协调员特丽莎·怀特(Terresa White)在今年早些时候负责分发烟草预防资金的工作,共有13个社区组织参与,其中包括OCC。通过建立关系、提供技术支持和资助合作伙伴,公共卫生部门通过提供支持社区合作伙伴来解决每一个社区的需求。

怀特表示:“与俄勒冈华人联盟的合作是一次极好的经验。洪成对健康和福祉的执着以及他激励当地华人社区的人们参与其中的能力都是非常鼓舞人心的。

From AC Units to Tobacco Cessation Services, the Oregon Chinese Coalition Addresses Clients’ Overall Health

The Oregon Chinese Coalition (OCC) maximizes its partnership with the Tobacco Control and Prevention Program (TCPP) and the Oregon Department of Human Services (ODHS) to help improve the health and wellness of the community.

While installing AC units provided by ODHS in clients’ homes, OCC staff also identified other needs: after visiting one family, they offered tobacco cessation services funded by Oregon Health Authority and Multnomah County. They also connected the family to rent assistance and rehabilitation for a family member who suffered a stroke several years earlier.

Multiple funding sources enabled this integrated approach to delivering services. As Hongcheng Zhao, President and Chairperson of the OCC board, explains, “The funding from various grants has seamlessly come together, creating a transformative impact on individuals, and even entire families.”

Because of the relationships they build with their community, CBOs like OCC are well-positioned to address root causes of social determinants of health and help people get needed care and resources.

Terresa White, TCPP Community Coordinator, led the effort earlier this year to distribute funding for tobacco prevention to 13 CBOs, including OCC. By building relationships, providing technical support, and funding partners, Public Health seeks to empower and uplift community partners to address the needs of individual communities.

“Partnering with the Oregon Chinese Coalition has been an excellent experience,” White says. “Hongcheng’s dedication and his ability to activate people in the local Chinese American Community to work toward health and wellness is inspiring.”

【9/26】今天处理的问题:

1)10月16日早晨10点 去34街诊所复诊。已要求广东话翻译。免费接送车9:06-9:36会来接。11:10-11:30 医疗车去诊所接回家。
2)10月31日下午1点 物理治疗。已要求广东话翻译 诊所地址: 8028 NE Glisan St B Portland OR 97213 免费医疗接送车12:20-12:40上门接,2:20-2:50来接回家。
3)安装 My Chart, 教使用方法
4)处理福利申请的面试

【9/18】首次看家庭医生

今天,我们回到了东边,并陪同这位丈夫去看他的家庭医生,以获得康复治疗所需的转诊。由于几项检查未能如期完成,这次预约比预期时间长。这次经历对我们也很有价值,让我们深入了解了需要在医生就诊时提供翻译的人的整个流程。

Today, we returned to SE and accompanied the husband to his visit with his PCP to obtain the referral required for his rehabilitation treatment. The appointment ended up lasting longer than expected due to several missed tests. This experience was valuable for us as well, providing insight into the entire process for someone in need of interpretation during doctor visit.

【9/17/2023】街坊邻居聚会

戒烟也能具有“传染性”。那位已成功戒烟一个多月的丈夫已经激发了他的邻居们的戒烟欲望。昨天,我们举办了一个社区聚会,有两位邻居决定加入我们的个性化戒烟计划。

Quitting smoking can be contagious as well. The husband who has successfully quit smoking for over a month has already inspired his neighbors. Yesterday, we had a neighborhood gathering, and two neighbors decided to join our personalized tobacco cessation program.

【8/29/2023】回访

在我们的首次访问之后,过了10天,我们回去协助这位丈夫获取他急需的康复治疗,因为他在将近两年前曾经中风。我们很高兴看到,在这10天里,他设法将每天吸烟的量从一包减少到一根。这种积极的改变体现在他居住环境的更加清洁和没有烟味,以及他妻子脸上的欣喜表情上。

Following our initial visit, we returned after a span of 10 days to assist the husband in accessing the crucial physical therapy he badly needed due to a stroke he had suffered nearly two years prior. We were delighted to witness that during these 10 days, he had managed to reduce his smoking habit from one pack per day to just one pack. This positive change was evident in his healthier-looking, odor-free home and the joyful expression on his wife’s face.

【8/18/2023】这个故事的开始

这个故事始于我们为这家庭安装ODHS提供的空调设备。在发现丈夫吸烟后,我们表示提供由OHA和Multnomah County资助的戒烟服务,而这一提议也得到了积极的响应。在今天的初期见面中,我们意识到这个家庭很可能有资格获得租金援助,这是我们通过波特兰市一直在协助的一个项目。不难想象,初次见面的结尾是,我们将一起开始戒烟之旅。

The story began with the distribution and installation of an AC unit from ODHS. Upon discovering that the husband was smoking, we offered tobacco cessation services with fundings from OHA and Multnomah County, which were warmly accepted. Today, during our intake session discussion, we realized that the family likely qualifies for rent assistance, a program we’ve been assisting with through the City of Portland. It’s not difficult to envision how the intake session concluded – we are embarking on a smoke quitting journey together starting today.

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